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Member Resources

Member Benefits Resources & Tools

Help members best use their plan benefits with our in-network search tools, pharmacy resources and Help Center.

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Find Care

Know in-network options and their costs.

Provider Finder®

Where to Go for Care

Out-of-Service-Area Waivers

Prescription Drugs

Find Resources for Pharmacy & Prescription Drug Benefits

Find a Pharmacy

Prescription Drug Lists

Pharmacy Programs

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Telehealth

Virtual Care With MDLIVE®

Many individual and family plan members have access to Virtual Visits through MDLIVE:*

English:

Spanish:

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Help Center: More Info for Members

How are the plan types different? How can members find the care they need? Members can read helpful articles, explore FAQs and watch educational videos in our Help Center:

* Virtual Visits may be limited by plan. For providers licensed in New Mexico and the District of Columbia, Urgent Care service is limited to interactive online video; Behavioral Health service requires video for the initial visit but may use video or audio for follow-up visits, based on the provider’s clinical judgment. Behavioral Health is not available on all plans. 

MDLIVE is a separate company that operates and administers Virtual Visits for Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma or Texas. MDLIVE is solely responsible for its operations and for those of its contracted providers. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc., and may not be used without permission.