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We want you to live your healthiest life. We know it can be hard to find the time. That’s why your health benefits include tools that can help you get healthier on your own schedule. Work on your wellbeing goals by logging in to Blue Access for MembersSM, your online account.
Plan to move more and get stronger by joining the Fitness Program.
Hinge Health is a coach-led digital program for those suffering with chronic back, knee, or hip pain.
Teladoc Health combines personalized care with the convenience of technology to help you manage or prevent chronic conditions like diabetes and high blood pressure.
The Well onTarget portal and mobile app can help you manage your health conditions and reach your wellness goals, all in one place.
Wondr is a weekly, self-paced, online program that teaches you how to lose weight and improve your health without giving up your favorite foods.
Your health plan includes support for you and your covered family members from a Blue Cross and Blue Shield of Illinois health advisor – a nurse or other professional. This extra help is available at no added cost to you. If you get a call from a health advisor, we’re calling to help you take care of your health. Please answer or call us back.
BCBSIL may call to help you:
When you need help deciding whether you should go to the emergency room or make an appointment with your doctor, 24/7 Nurseline is here to help. Call 1-800-299-0274 any time, day or night, with questions about fevers, burns and other health issues.
24/7 Nurseline is not available to HMO members. For medical emergencies, call 911. This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.
Pregnancy can bring up new feelings, questions and changes in your health. The Special Beginnings® maternity program includes:
Learn more about Special Beginnings
You can also access more tools to help you have a healthy pregnancy through Well onTarget.
You may need to preauthorize certain covered health services to ensure you avoid unexpected costs. Preauthorization means that you need to get approval from your health insurance before you can have certain health services performed. This is important to know before you get these services, so we can help you avoid higher costs.
Usually, your network provider will take care of this before the service is performed. But it’s best to confirm for yourself.
Call your Benefits Value Advisor at 1-877-266-9416 before you get care.