
This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-975-6314.
Losing a loved one can be emotionally and financially overwhelming. We offer the resources and services you need to navigate the claim process and help make this difficult time a little easier.
Life Claim FAQs - Get answers to Frequently Asked Questions about Life claims.
Life Claim Checklist - View our checklist of documents you need to file a Life insurance claim.
VitalChek - Order a death certificate online.
We have teamed with Morneau Shepell to provide Beneficiary Resource Services to our life insurance policyholders and their beneficiaries.
Beneficiary Resource Services helps people:
DearbornCares provides an advance payment of the life insurance benefit to help beneficiaries cover their immediate expenses, such as funeral costs and medical bills.
Once the employer is notified of the death, they will contact us about the life insurance claim, and then we will mail the payment check within 48 hours of confirmation. No additional paperwork is required. Any remaining Basic Life benefit, if available, will be handled using our standard process.