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Resources

Estimate Your Costs for Treatments and Procedures

Like all of us, you're trying to watch your budget. We want to help you keep your costs down. Use our Cost Estimator tool to compare costs for treatments and procedures among different providers. Now you can choose a doctor or hospital that will fit in your budget.

To use our Cost Estimator tool, log in to Blue Access for MembersSM .

Go Digital

Email and text options are easy ways to keep track of your health benefits information.

You'll get access to:

  • your claims status
  • plan details
  • ways to save, and more

Update your preferences today.

Web and Mobile Tools

Get easy access to your account information, helpful tools, and downloadable apps to help you find a doctor and more.

Get Help Understanding Your Benefits

If you're having trouble understanding how your benefits work, our Benefit Value Advisors (BVA) can help. With just one phone call a BVA can help you find in-network providers, compare treatment costs for different providers, understand your benefits, set up your appointments, and assist with the preauthorization of applicable services.

You must call a BVA prior to scheduling the following non-emergent services to receive full benefits:

  • Outpatient CT Scan
  • Outpatient MRI

Call 1-800-203-3765 to talk to a BVA.

Talk to Our Nurses Anytime

We know that your health doesn't always follow a 9 to 5 schedule. That's why our nurses are on call 24/7 to answer your health questions and offer medical advice. If you have any health concerns or questions, just give them a call at 1-800-299-0274.

Post Questions to Our Social Media Sites

Our Facebook and Twitter pages not only are a great resource for the latest health and wellness news, they are also a place where you can get your questions answered. Post a question to one of our pages and a Customer Advocate will reach out to you soon.

Sign Up for Text Message Alerts and Reminders

You can get important account information sent right to your phone, such as your ID card information, deductible amount, coinsurance and more.

Sign up in Blue Access for Members℠ under Preferences.