This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-868-9520.

Health and Wellbeing

Your Health Matters

We want you to live your healthiest life. We know it can be hard to find the time. That’s why your health benefits include tools that can help you get healthier on your own schedule.

Work on your wellbeing goals from a simple dashboard by logging in to Blue Access for MembersSM your online account. Go ahead and take the first step toward a healthier you.

Hinge Health

Hinge Health is a digital health benefit available to those suffering from chronic back, knee, hip, shoulder or neck pain.

Learn more about Hinge Health 

Omada Health

Omada Health has digital programs that can help members improve overall health and lower blood pressure or lose weight. Available only to OAP members.

Learn more about Omada Health

Teladoc® Health

Teladoc Health combines the latest technology with coaching to support State of Illinois members with diabetes.

Learn more about Teladoc Health

Wondr HealthTM

Wondr Health is a science-backed digital benefit that helps members reach their weight goals.

Learn more about Wondr Health 

Live Well on Well onTarget®

The Well onTarget portal and mobile app can help you manage your health conditions and reach your wellness goals all in one place.

Learn more about Well onTarget

Focus on Fitness

Plan to move more and get stronger by joining the Fitness Program. The program gives you access to a nationwide network of fitness locations.

Learn more about the Fitness Program

Extra Support from a Health Advisor

Your health plan includes support for you and your covered family members from a Blue Cross and Blue Shield of Illinois health advisor, a nurse or other professional. This extra help is available at no added cost to you. If you get a call from a health advisor, we’re calling to help you take care of your health. Please answer or call us back.

BCBSIL may call to help you:

  • Get the care you need for serious illnesses or injuries
  • Have a healthy pregnancy and baby
  • If you have been in the hospital or have had a major surgery

Know What Your Plan Requires

You may need prior authorization for certain covered health services to help avoid unexpected costs. Prior authorization means that you need to get approval from your health insurance before you can have certain health services performed. This is important to know before you get these services so we can help you avoid higher costs.

Usually, your network provider will take care of this before the service is performed but it’s best to confirm for yourself.

Call the number on your ID card before you get care or check your benefit booklet for a full list of services that require prior authorization. You can find it by logging in to Blue Access for Members℠, your online account.