Individual Products General Agents

What Is a General Agent?

Our General Agents (GA) serves as a single point of contact between Blue Cross and Blue Shield of Illinois (BCBSIL) and the producer. The GA structure is designed to provide producers the information and support they need to sell individual health insurance products as well as help with retention.

What Services Do General Agents Provide?

  • Assist with BCBSIL Producer contracting process
  • Develop prospecting and marketing plans
  • Provide product and sales training
  • Provide updates on BCBSIL products and procedures
  • Provide sales and renewal consultation
  • Problem solving
  • Assist with Medicare Part D certification

You choose the GA with whom you wish to work.

Individual — General Agent Listing

Baughman & Associates, Inc.
(Location 1)
1210 Paragon Drive, Suite 1A
O'Fallon, IL 62269
1-618-628-4272 (fax)
Contacts: Renee, Joyce, or Cole

Group Marketing Services, Inc. (Location 1)
2201 Woodlawn Rd.
P.O. Box 370
Lincoln, IL 62656
1-800-766-6387 ext. 426 
1-217-732-8945 (fax)
Contacts: Roger Garrett

(Location 2)
821 South West Suite A
Olney, IL 62450
1-618-628-4272 (fax)
Contacts: Dawn, Misty, Emily or Jared


(Location 2)
304 South Eldorado Road, Suite 1
Bloomington, IL 61704
1-866-531-7800 (toll free)
1-309-664-7787 (fax)
Contacts: Josh Garrett


Flexible Benefit Service Corp (Flex)
8700 W. Bryn Mawr Avenue, Suite 1010 S
Chicago, IL 60631
1-888-FLEX-1ST (353-9178)
1-847-699-6906 (fax)
Contacts: Larry Cassman

Employee Benefit Risk Management Services, Inc. (EBRM)
823 Commerce Drive, Suite 350
Oak Brook, IL 60523
1-800-982-EBRM (3276)
1-800-807-7996 (fax)
Contacts: Charles Jurkus

Midwest Insurance Brokerage Services, Inc. 

54 W. Seegers Road
Arlington Heights, IL 60005
1-847-640-8011 (fax)
Contacts: Stewart Hoelscher or Jenny Smith

Mutual Med Inc.
4321 East 60th Street
Davenport, IA 52807
1-563-344-2891 (fax)
Contacts: Rob Edel

Resource Brokerage, LLC
1501 East Woodfield Rd, Suite 110 E
Schaumburg, IL 60173
1-847-605-1494 (fax)
Contacts: Linda Medrano or Blair Farwell