This page may have documents that can’t be read by screen reader software. For help with these documents, please call 1-800-972-8382.

2021 Open Season Benefits Information

Register for virtual benefit presentations at to learn what is new or changing for 2021 benefits.

Can’t make a live presentation? Watch the 2021 benefits presentation.

Are you a Federal Agency Benefit Officer?

If you are a Federal Agency Benefit Officer, join our pre-Open Season webinar. Check your email soon to register for the webinar.

Can’t make the scheduled time? Don’t worry. The on-demand webinar will be available after October 31.

Schedule an appointment or ask questions 

Local Government Account Representatives

Ken Thompson serves northern and eastern Illinois, plus sections of Chicago.
Email Ken Thompson
Phone: 1-312-653-6894

Daniel Maldonado serves western Illinois, plus sections of Chicago.
Email Daniel Maldonado
Phone: 1-312-653-2937