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The Blue Cross and Blue Shield FEP Customer Service representatives are ready to assist you with your health benefit needs. Our experienced staff of representatives is trained to handle your questions about:
You can expect a professional and courteous response to your inquiries when you call Customer Service toll-free at 1-800-972-8382, Monday through Friday, between 8:00 a.m. and 5:00 p.m. Central Time.
|FEP Retail Pharmacy Program||1-800-624-5060|
|FEP Mail Order Program||1-800-262-7890|
|Mental Health/Substance Abuse||1-800-779-4602|
If you are deaf, hard of hearing or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number on the back of your member ID card.