24/7 NURSELINE

You Can Always Talk to Us

Health advice when you need it. Middle of the night. Middle of nowhere. 

Don’t wonder. Don’t worry. Just call.

A young woman looks at her cell phone amidst blue pillows.

You Have Questions, We Have Answers

Not sure if your heartburn needs an antacid or a trip to the ER? Does your kiddo have a fever? Confused about a medical test? Call us — anytime you have questions. 

A BCBSIL registered nurse will talk with you in English or Spanish —anytime. 

Our nurses can offer info on:

  • Allergies  
  • Asthma  
  • Diabetes  
  • Back pain 
  • Headaches 
  • Sore throat
  • Fever  
  • And more 

They’ll even help you decide if you might need a doctor’s care. 

Along with one-on-one advice from a nurse, you’ll have access to an audio library with hundreds of health topics in English and Spanish. 

Talk with a nurse. Call 1-800-299-0274 day or night.

24/7 Nurseline is not available to HMO members. For medical emergencies, call 911.This program is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns. Message and data rates may apply. See terms and conditions and privacy policy.