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Online Tools

As a Blue Cross and Blue Shield of Illinois member, you have access to online tools and resources to help you manage your health care decisions. Whether you need to track your health care claims or keep tabs on a health condition, these tools can help.

Blue Access for Members℠

Your Online Account

Your online account gives you access to your health plan information, tools and online services. With your online account, you can:

Check claims status
Confirm employee and dependent coverage
Order a replacement ID card or print a temporary one
Find a doctor or hospital and get driving directions using Provider Finder^®
Contact Customer Service via secure messaging
Find wellness resources such as health articles, a BMI calculator and more

Mobile preferences

Get your account and health care information on the go using your mobile browser with Blue Access Mobile^SM. You can register your cell phone number through your online account and sign up for secure text notifications or emails for:

Claims finalization so you know when a claim status changes (for example, from "not paid" to "paid")
Reminders to check blood sugar, take your medication or take a multivitamin
Exercise and fitness tips
Diabetes diet tips
Heart-healthy diet and basic health care tips

Provider Finder^®

Locate network doctors and hospitals
Link to maps and driving directions
Add providers to your contacts
Locate the nearest urgent care facility by ZIP code or using your phone's GPS location

Social media