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Web & Mobile Tools

Our innovative web-based tools and apps make it easier to get the most out of your health insurance plan.

Blue Access for MembersSM

As soon as you get your member ID card, you can log in to Blue Access for Members – your online resource for managing your health care coverage – to:

  • Review benefits, account balances, claims status and more.
  • Order a replacement ID card or print a temporary card.
  • View and print an Explanation of Benefits (EOB) for a claim.
  • Search for and compare in-network doctors and hospitals using Provider Finder®.

Use the Cost Estimator tool to research, estimate and compare costs of services and treatments from doctors, hospitals and other facilities based on your plan coverage.

If you are already a member and haven't registered for Blue Access for Members, sign up today.

Provider Finder®

Provider Finder is an innovative tool for helping you choose a provider, plus estimate and manage health care costs. By logging in to Blue Access for MembersSM (BAM) you can use Provider Finder to:

  • Find a network primary care physician, specialist or hospital.
  • Filter search results by doctor, specialty, ZIP code, language and gender – even get directions.
  • Estimate the cost of hundreds of procedures, treatments and tests and your out-of-pocket expenses.
  • Determine if Blue Distinction Center (BDC), BDC+ or Blue Distinction® Total Care is an option for treatment.

Search our large network of doctors, dentists, hospitals and other health providers with our Provider Finder.

Virtual Visits

Virtual Visits, powered by MDLIVE, provides you access to care with board-certified doctor visits by phone, secure video or mobile app. MDLIVE’s doctors can treat non-emergency medical and pediatric health issues ranging from allergies and cold/flu to insect bikes and pink eye. As well as behavioral health conditions.

Why use virtual visits?

  • 24/7 access to independently contracted, board-certified MDLIVE doctors from almost anywhere
  • The average wait time is 20 minutes or less
  • Your MDLIVE doctor can send an e-prescription to your local pharmacy if necessary

Visit MDLIVE to activate your account and schedule a visit.

*Available with select plans. Check your health plan for details.

Well onTarget®

Well onTarget offers personalized tools and resources to help you — no matter where you may be on the path to health and wellness. Gain access to a convenient, members-only website that includes a health assessment, interactive tools and educational information and tips.

To learn more, log in to Blue Access for Members.

Mobile Apps

Our downloadable apps give you easy access to your account information, helpful tools and more.

Text Alerts and Reminders

Register your mobile phone number with us through Blue Access for Members to get important account information delivered to you via text messaging.** We'll text you information such as your:

  • ID card number
  • Copay
  • Deductible

In addition, you can sign up for Health Tips by Text. These include:

  • Reminders to check your blood sugar, take your medication, or take your multivitamin
  • Diabetes diet tips
  • Exercise and fitness tips
  • Heart-healthy diet and basic care tips

Log in to Blue Access for Members to register.

**Message and data rates may apply. Supported carriers for text messaging: AT&T, Sprint, Nextel, Boost, Verizon Wireless, U.S. Cellular®, T-Mobile®, Cincinnati Bell, Alltel, Virgin Mobile USA, Cellular South, Unicel, Centennial Wireless and nTelos. 

Social Media

Join our online communities to keep on top of the latest health and wellness information:

  • Like us on Facebook to get weekly tips and participate in contests.
  • Follow us on Twitter and tweet us with your customer service questions.
  • Subscribe to our YouTube channel and view videos about health coverage, wellness, diet tips and more.
  • Join our Connect community to ask questions, rate articles, comment and more.