Contact Us 

Blue Cross and Blue Shield of Illinois

• Customer Service: 1-877-284-9296, Monday – Friday, 7 a.m. to 7 p.m. (CT)
• Primary Nurse Program: 1-877-284-9296, Monday – Friday, 8 a.m. to 5 p.m. (CT)
• Special Beginnings Maternity Program: 1-888-421-7781

As a Dover employee, you may also have access to the following benefits available through other providers. 

• Dental Insurance
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Vision Coverage

Your prescription coverage is provided by a third-party pharmacy benefits manager. Contact your company’s pharmacy benefits. 

For more information about your other benefits providers, contact Dover Health Support Services at 1-800-947-9560.