BCBSIL follows strict federal laws, business ethics and safeguards to protect your privacy. As a BCBSIL member, here’s what you can expect:
- You’ll always have the right to protect your private health information (PHI), like the right to request limits on what we can use and share, the right to choose someone to act for you, the right to file a complaint and more.
- BCBSIL employees and vendors will follow our core values of integrity, respect, commitment, excellence and caring to protect your information.
- Our Special Investigations Department (SID) is actively fighting against insurance fraud, waste, and abuse to protect you.
Since 1996, the Health Insurance Portability and Accountability Act (HIPAA) has helped protect your privacy and your health information. All insurers, including BCBSIL, follow HIPAA rules and requirements.
It’s the Law
BCBSIL is required by federal and state law to give a Privacy Practices Notice to plan members. The notice explains how BCBSIL can use and share a member’s health and financial information. The notice is different than the website Privacy Statement. If you are covered by a health plan, you should get a Privacy Practices Notice each time you visit a hospital, provider, dentist or eye doctor.
BCBSIL Privacy Practices Notice
Our Pledge to You
BCBSIL is committed to the highest standards of business ethics and integrity. We strictly observe and comply with the laws and regulations governing our business operations. Other safeguards include:
More Safeguards
In addition, BCBSIL has its own Special Investigations Department (SID) to fight fraud. The SID staff includes people from diverse backgrounds such as:
- Insurance industry experts.
- Law enforcement.
- Medical providers.
- Professional coders.
SID also has a Data Intelligence Unit to partner with SID investigators to find and stop fraud, waste and abuse. When appropriate, SID refers fraud cases for criminal prosecution.
