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Payments & Billing FAQs

For most plans, your premium payments are what keep your health insurance plan active. Learn how to make payments, set up auto bill pay and fix billing issues with Blue Cross and Blue Shield of Illinois.

Making Your First Payment

Most of the time, your first premium payment is what locks in your plan's coverage. Making sure you pay your first premium – if your plan has one – is your first step as a BCBSIL member.

Ways to Pay Your Premium

We want to make it easy for you to make your premium payments. Log in or make a one-time payment online. Sign up for Auto Bill Pay and trust BCBSIL to help. Call, mail or stop by an in-person payment location. It's your premium, paid your way.

Automatic Payments

Auto Bill Pay, our automatic payment program, can help you stay up to date on your premium payments – all without having to add another thing to your to do list. Learn how to sign up and manage Auto Bill Pay.

 

Claims Payments

If you recently visited the doctor or got health care, you might owe a claim. Understand why you might owe a claim, how you can pay it and what you can do to. 

Billing Issues

If you've run into a problem, find answers to your question. Learn why issues sometimes happen and what steps you can take to fix them quickly.

Payment Details and History

If you recently visited the doctor or got health care, you might owe a claim. Understand why you might owe a claim, how you can pay it and what you can do to.