LEARN ABOUT YOUR HEALTH

Tools and Resources

As a member you have access to a wide variety of tools and resources to help you make the most of your  health plan benefits.

Women walking inside holding coffee cup and looking at her phone

Blue Access for MembersSM

Your online account puts everything you need to know about your medical health plan right at your fingertips 24/7. You can sign up or log in to access detailed information about your account, coverage, benefits and claims. 

With your online account, you can:

  • Check the status of your claim and claim history.
  • Confirm who’s covered under your plan.
  • View and print an Explanation of Benefits for claims.
  • Find a doctor or hospital in your plan’s network.
  • Set your email and text alert preferences.
  • Request a new or replacement ID card or print a temporary one.

Sign up or log in

Go Mobile With the BCBSIL App

Keep your coverage information in the palm of your hand. With the BCBSIL Mobile App, you can:

  • View your Explanation of Benefits.
  • Access and download your digital ID card. 
  • Find in-network doctors, hospitals and urgent-care facilities.
  • Review your claims, coverage, deductible and out-of-pocket info.
  • Know your medical and prescription copays.
  • Link directly to Well onTarget®, the member wellness portal.

The BCBSIL App is available in English and Spanish for iPhone and Android users. Download the BCBSIL App from the Apple App Store or Google Play.

FAQs and Glossary

Explore detailed answers to frequently asked questions, or browse our comprehensive glossary to learn more about commonly used terms and their definitions.

Forms

You can now easily search for, access, and download a wide range of commonly used forms, all designed to help you manage and make the most of your health plan.

Search Forms

Blue365® Member Discount Program

Discover your online destination for healthy savings. With discounts on health-related products, health and fitness clubs, weight-loss programs and so much more, you can choose amenities that are right for you and save money.

Start enjoying the discounts and deals today. Learn More.

Blue365 is a discount program only for Blue Cross and Blue Shield of Illinois members. This is NOT insurance. Some of the services offered through this program may be covered under your health plan. Employees should check their benefit booklet or call the Customer Service number on the back of their ID card for specific benefit facts. Use of Blue365 does not change monthly payments, nor do costs of the services or products count toward any maximums and/or plan deductibles. Discounts are only given through vendors that take part in this program. BCBSIL does not guarantee or make any claims or recommendations about the program’s services or products. Members should consult their doctor before using these services and products. BCBSIL reserves the right to stop or change this program at any time without notice.

BCBSIL makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.