This page may have documents that can’t be read by screen reader software. For help with these documents, please call the number on the back of your member ID card.
A predetermination of benefits is a review by medical staff to determine if the service you are requesting is appropriate for your medical needs.
Your Blue Cross and Blue Shield of Illinois (BCBSIL) coverage includes a range of benefits to help keep you and your family healthy.
24/7 Nurseline Health concerns don't always follow a 9-to-5 schedule. Call a registered nurse 24 hours a day, seven days a week at 1-800-299-0274 to have your medical questions answered.
Gender Dysphoria Services and Treatment Learn more about new coverage available for gender dysphoria services, including gender reassignment surgery (GRS).