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Predetermination of Benefits

A predetermination of benefits is a review by medical staff to determine if the service you are requesting is appropriate for your medical needs.

Learn more about this review process.


Your Blue Cross and Blue Shield of Illinois (BCBSIL) coverage includes a range of benefits to help keep you and your family healthy.

24/7 Nurseline Health concerns don't always follow a 9-to-5 schedule. Call a registered nurse 24 hours a day, seven days a week at 1-800-299-0274 to have your medical questions answered.

Gender Dysphoria Services and Treatment Learn more about new coverage available for gender dysphoria services, including gender reassignment surgery (GRS).