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To check the status of any processed claims, as well as those that are still being considered, log in to Blue Access for MembersSM. You can also call your Customer Advocate at 1-800-516-1268.
If your coverage is through your employer, contact your human resources department. They're familiar with your plan's specific benefits and can add a dependent to your health benefits coverage.
Log in to Blue Access for MembersSM to order a replacement ID card and print a temporary ID card. You can also call your Customer Advocate at 1-800-516-1268.
Search online for doctors and hospitals in your area, or find a specific provider by name. You can also print out the results of your search in a customized report. Contact your Customer Advocate at 1-800-516-1268.
You can print a customized directory from the online list of doctors and hospitals. You may also contact your Customer Advocate at 1-800-516-1268.
Participants with single coverage are sent one identification card. Participants with family coverage will receive two cards. If additional cards are required, you can obtain them by contacting your Customer Advocate at 1-800-516-1268.
To change information on your policy such as your name or address, or to add dependents, you will need to contact myHR Benefits at 1-877-7EXELON (1-877-739-3566).