Making the Most of Your Doctor Visits

Prepare for Your Trip to the Doctor

• Write down a list of symptoms, concerns or questions; note how long you have had symptoms.
• Bring a pen and paper for questions that come up during your visit; write the questions down with your doctor's answers.
• If you take any medication, bring a list of your prescriptions and over-the-counter products you are taking.
• Bring your Blue Cross and Blue Shield of Illinois member identification (ID) card.

During the Visit

If this is your first visit to the doctor, you'll need to complete medical history forms. The doctor needs to know about any family diseases or illnesses, or if you have had any surgeries or procedures. Be truthful and don't leave out any information, even if you think it's not important.

• You will fill out forms related to privacy and release of information.
• A nurse will take your vital signs, such as blood pressure, height and weight.
• If your doctor is prescribing medications, ask if there is a generic option.

After the Visit

• Wash your hands thoroughly.
• Keep a record of your vital signs.
• If your doctor recommends additional procedures, find out if pre-approval is required. Call the customer service number on the back of your member ID card and give the diagnosis and requested service.