We’re Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2020 health care plan for yourself or family.

Tab One Ask Question

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Ask a Sales Question

Please fill out the form below and a licensed agent will contact you to help answer your questions.

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Tab Two Request Brochure

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Request a Brochure

Please fill out the form below and we will send you information about our health insurance plans.

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If you provide a phone number, an agent may call you to make sure that you received the information and to answer any questions that you might have.

You must be at least 18 years old to submit a request.

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Tab Three Request Agent

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Online Agent Request Form

Please fill out the form below and a Blue Cross and Blue Shield of Illinois authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

Please select the product you are interested in
Please enter a valid first name
Please enter a valid last name
Please enter a valid email address
Please enter a valid date of birth (MM/DD/YYYY)
Please enter a valid city
Please select a state
Please enter a valid zip code
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You must be at least 18 years old to submit a request.

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Tab Four Call Us

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Need Assistance Shopping?

Sales Questions and Additional Plan Information:
1-866-514-8044
Calls may or may not be answered inside the United States.

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT

Customer Service:
1-800-538-8833
Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.

New to Medicare or Need Help Shopping for a Plan?

Call us at 1-877-213-1821 TTY 711

We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.

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Health Insurance Is Affordable

The passing of the Affordable Care Act (ACA) made it easier to get affordable health insurance coverage. This is especially true for those who may not have been able to afford or qualify for health insurance in the past. And now, shopping for health insurance has never been simpler. You can get coverage several ways, including through:

  • Your employer
  • An insurance agent
  • An insurance company
  • The Health Insurance Marketplace
  • Government programs like Medicare or Medicaid (qualified participants only)

Learn more about health care costs

Most U.S. residents must have insurance or pay a fine. For those who can't afford health insurance there are a few options to get help paying for health care costs, including:

  1. Cost sharing assistance — Assistance comes in the form of a discount that decreases the amount you pay for your deductible, coinsurance and copayments.
  2. Premium tax credit — This credit lowers the premium you pay every month. Use our premium tax credit estimator to see if you might be eligible.

Blue Cross and Blue Shield of Illinois offers a variety of plans. Shop for health insurance and find out how to choose a health care plan that's right for you.

Need more information about our plans? Attend an event and chat with us in person.


Hear Cecilia's Story

Tips for More Affordable Health Insurance

Help decrease your health care costs and save money using the following easy tips:

  • Choose the right plan. Our entire selection of health insurance plans bring you the same essential health benefits, and provides the same level of quality and care. The differences include how the benefit costs are applied. Learn more.
  • Know your plan. Every health care plan is different. Take time to learn how it works, which providers you can go to and which services are covered. Learn more.
  • Stay in your network. Most health plans like HMOs and PPOs, require you to use certain doctors, hospitals and other health care professionals. Stay in your network when possible to help avoid paying more. Register or log in to Blue Access for MembersSM, our secure member website, for a personalized search experience based on your health plan and network.
  • Understand your prescriptions benefits. Know the details of your prescription drug coverage plan. Sometimes going to certain pharmacies or using mail order pharmacy services can help you save money. In addition, always ask your doctor or pharmacist if there's a generic version of your medicine available. Learn more.
  • Use your member perks. Some health insurance plans offer discounts on gym memberships and vision services. In addition, they might offer special incentive programs to help you quit smoking, lose weight, exercise and more.
  • Stay healthier. Do your best to eat right, exercise and get regular health screenings. Encourage all family members to live a healthier lifestyle too.