February Webinars Focus on New Availity® Provider Portal Tools

Posted January 23, 2019

Blue Cross and Blue Shield of Illinois (BCBSIL) offers free online training sessions to help you and your staff learn more about existing and new tools on the Availity Portal. 

BCBSIL Back to Basics: ‘Availity 101’
This general webinar is offered on an ongoing basis. Join us to learn how to use the Availity Portal to help verify patient information and check claim status. You’ll also get an overview of advanced tools, such as the Medical Attachments application for quality and risk adjustment, Claim Encounter Reconciliation Application (CERA) and the Clinical Quality Validation (CQV) tool. For upcoming dates, times and online registration, refer to the Webinars page.

In-depth Training for New Data-Sharing Tools on the Availity Portal

To help you navigate more advanced tools, such as the new data-sharing tools listed below, helpful tip sheets and other information are available in the Provider Tools section of our website.

  • Clinical Quality Validation (CQV) Tool
    Comply with Healthcare Effectiveness Data and Information Set (HEDIS®) measures using Availity’s new Clinical Quality Validation Tool. By using CQV you may document your patients’ care and assessments electronically, while closing quality HEDIS gaps. CQV also helps support the Centers for Medicare & Medicaid (CMS) STAR rating for Blue Cross Medicare Advantage (HMO)SM and Blue Cross Medicare Advantage (PPO)SM plans. Learn more about CQV.
  • Claim Encounter Reconciliation Application (CERA)
    CERA helps you respond to BCBSIL if potential risk adjustment gaps are identified, based on claims data for members with commercial and on/off-exchange health plans. Learn more about CERA.

Join us this month for an Online Clinical Data Exchange for Quality and Risk Adjustment webinar. Refer to the Webinars page, or use the links below to register now to attend an in-depth training session covering the Medical Attachments, CQV and CERA tools. Select a session date and time:

Feb. 5, 2019 – 2 to 3 p.m.

Feb. 6, 2019 – 10 to 11 a.m.

Feb. 7, 2019 – 3 to 4 p.m. 

Registered Availity users have access to many other tools and resources. Visit  for more information, including an online application to become an Availity registered user, at no charge.

At this time, electronic medical record request and submission process are not available for medical record requests resulting from utilization review activities or the claims adjudication process.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third-party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.