Electronic Options Training Webinar for Behavioral Health Providers

Posted August 23, 2018

Blue Cross and Blue Shield of Illinois (BCBSIL) is excited to offer complimentary online training sessions customized for behavioral health providers and their support staff. These webinars will demonstrate electronic transactions that can be conducted via the Availity® Provider Portal. Two webinar sessions will be offered in October 2018 for your convenience.

Did you know many behavioral health inquiries answered by BCBSIL Customer Advocates can be handled through online transactions? These customized training sessions will introduce you to a user friendly, practical solution to help reduce your phone calls and support your growing practice demands.

Covered topics will include:

  • How to obtain real-time eligibility and benefits online
  • Determination of preauthorization requirements
  • Online claim status verification

To register for a training session, click on the date and time below. After your registration request has been approved, you’ll receive instructions for joining the meeting. 

Oct. 10, 2018 – 10 a.m. to 11:30 a.m.

Oct. 17, 2018 – 11 a.m. to 12:30 p.m.

If you are not an Availity registered user, you can sign up today at To learn more about electronic options, visit the Provider Tools page on our Provider website.

Checking eligibility and/or benefit information is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility and the terms of the member’s certificate of coverage applicable on the date services were rendered. If you have any questions, please call the number on the member’s ID card.

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors such as Availity. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly.