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Encourage HMO Members to Take Our Survey

Posted April 10, 2018

The 2018 HMO Member Survey will be mailed or emailed on April 19, 2018, to randomly selected HMO Illinois®, Blue Advantage HMOSM, Blue FocusCareSM, BlueCare DirectSM and Blue Precision HMOSM members enrolled in each independently contracted Medical Group/Independent Practice Association (MG/IPA).

The primary purpose of the survey is to assess member satisfaction with various elements at the MG/IPA site level. These factors include access to medical care, coordination of care, satisfaction with services rendered as well as satisfaction with primary care physicians and specialists in the Blue Cross and Blue Shield of Illinois (BCBSIL) HMO networks.

Please notify your members that the survey has been distributed and encourage them to complete and return the survey to BCBSIL in the postage-paid envelope provided within five business days of receipt if they haven’t done so already.