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Behavioral Health Program Changes for Boeing Members, Effective Jan. 1, 2018

Posted November 29, 2017

The Boeing Company (Boeing) has made the decision to change administrators for its Behavioral Health (Mental Health and Substance Abuse) benefits offered under Boeing-sponsored health care plans. The current administrator is Beacon Health Options.

Starting Jan. 1, 2018, Boeing plan members will have behavioral health benefits administered through Blue Cross and Blue Shield of Illinois (BCBSIL). Boeing members received notification of this transition beginning in August 2017 and will continue to receive communications on the topic through December 2017. Member ID cards are being updated to remove references to Beacon Health Options and new ID cards will be mailed to members in December 2017. Boeing members are being advised that they will need to utilize BCBSIL contracted providers, rather than Beacon Health Options network providers, effective Jan. 1, 2018.

If you treat patients who are Boeing members, please follow your normal process for checking eligibility and benefits, obtaining benefit preauthorization, using our Provider Finder® to assist with in-network referrals, and submitting claims for BCBSIL members. If you or your patients have questions, contact the number on the member ID card for assistance.

Beacon Health Options is an independent company that is contracted through Boeing. Beacon Health Options does not provide BCBSIL products or services. Beacon Health Options is solely responsible for the products and services it provides.

Checking eligibility and/or benefit information and/or the fact that a service has been preauthorized is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility and the terms of the member’s certificate of coverage applicable on the date services were rendered. If you have any questions, please call the number on the member’s ID card.