Provider Claim Summary Paper Mailing Discontinuance: Effective Date Delay

Posted March 3, 2017

As a reminder, Provider Claim Summaries (PCSs) are now accessible through the Reporting On-Demand application, located under our Blue Cross and Blue Shield of Illinois (BCBSIL) branded Payer Spaces section on the Availity™ Web portal.

A previous announcement indicated that distribution of paper PCSs via regular mail would be discontinued March 1, 2017.  However, to help support provider readiness, the effective date to discontinue mailing of paper PCSs has been delayed from March 1, 2017, to a future date within 2017. More information will be made available regarding the paper mailing end date in the upcoming months.

Exception requests to receive paper PCS mailings will continue to be reviewed. These requests may be submitted via email to

As a point of clarification, enrollment for Electronic Remittance Advice (ERA) and Electronic Funds Transfer (EFT) remains optional, and is not required to obtain your PCS from Reporting On-Demand. With Reporting On-Demand, the identical PCS received by mail from BCBSIL is readily available for you to view, download and/or print, at your convenience.

Join us for a webinar! BCBSIL is hosting one-hour educational webinars for you to learn more about using the Reporting On-Demand application to access your PCS information. New and existing Availity users are highly encouraged to attend. To register for a complimentary online training session, select a date and time below.

March 8, 2017 – 2 to 3 p.m.

March 15, 2017 – 2 to 3 p.m.

March 22, 2017 – 2 to 3 p.m.

March 29, 2017 – 2 to 3 p.m.

Not yet registered with Availity? Simply go to, select “Register” and complete the online registration process today at no additional cost. For more information on Availity registration or to request additional training, contact our Provider Education Consultants at


Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services offered by third party vendors such as Availity. If you have any questions about the products or services offered by such vendors, you should contact the vendor(s) directly.

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