Blue Cross and Blue Shield of Illinois President Steve Hamman recently joined the Becker’s Payer Issues Podcast to discuss the company’s evolving response to COVID-19 and industry trends.
Hamman tells Becker’s the pandemic forced BCBSIL to adapt quickly to help meet the needs of members, providers, employer groups and the government.
This included prioritizing real-time expansion of telehealth benefits, facilitating pharmacy refills and waiving prior authorization and cost sharing for COVID-19 testing and diagnosis.