Behavioral Health Services

Behavioral health can affect your overall health. We want to help you get quality care you need. Behavioral health services can help those facing

  • Mental health conditions
  • Substance abuse

The type of service you might need depends on your personal situation. We can help you find out what services are covered. You do not need a referral for a provider that is in our plan network.

What is covered?

Some of the covered services we offer include:

  • Alcohol or drug treatments
  • Care during a hospital stay
  • Community-based behavioral health services
  • Crisis services
  • Day treatment at a hospital
  • Intensive outpatient program
  • Medication assisted treatment
  • Outpatient services, such as medication management,therapy and counseling
  • Residential treatment of substance abuse

What is not covered?

Examples of services this plan does not cover are:

  • Experimental procedures or non-drug therapies
  • Services from non-licensed providers

To learn more about behavioral health services, see the Member Handbook Link to Member Handbook PDF.


Find a Doctor or Hospital

Use our Provider Finder® to search for doctors and other health care providers near you.

Contact Us

Customer Service representatives wearing headsets
  • 1-877-723-7702
    (TTY 711)
  • We are available seven (7) days a week. Our call center is open Monday-Friday 8:00 a.m. – 8:00 p.m. Central time. On weekends and Federal holidays, voice messaging is available. If you leave a voice message, a Member Services representative will return your call no later than the next business day. The call is free.
  • Need Assistance?