Home and Community-Based Services & Waivers

The Illinois Department of Healthcare and Family Services (HFS) has several waiver services for people who qualify. These services are available in addition to medical and behavioral health benefits.

The plan supports these five waivers, which provide services to help you stay in your own home or live in a community setting.

Click on one of the five waivers below to expand and see details.


For more information on covered services, see the Long Term Services and Support Handbook External link to the LTSS Handbook.


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  • 1-877-723-7702
    (TTY 711)
  • We are available seven (7) days a week. Our call center is open Monday-Friday 8:00 a.m. – 8:00 p.m. Central time. On weekends and Federal holidays, voice messaging is available. If you leave a voice message, a Member Services representative will return your call no later than the next business day. The call is free.
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