Self-Directed Care

As a Member of the Blue Cross Community MMAI plan, you may be eligible to self-direct and manage some of your services.

For example, you and your Interdisciplinary Care Team, as part of your Individual Care Plan process, may decide you need a Personal Assistant (PA). The Self-Directed Care Program allows you to hire and manage your PA. This includes overseeing your PA duties and signing his/her time sheet.

You will have an active part in writing and revising your plan of care and services.

The process works like this:

  1. You will receive a call for a health assessment.
  2. After the health assessment, you will be given a Care Coordinator.
  3. You and your Care Coordinator will design your care plan and determine the services you need (PA, meal delivery, equipment needs) based on your health assessment.
  4. Your Care Coordinator will explain self-direction and how the process works.

For more information on Self-Directed Care, see the Long Term Services and Support (LTSS) handbook External link to a PDF displaying the Member Handbook.


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