How to Enroll

If you qualify for Medicare and Medicaid, the Blue Cross Community MMAI (Medicare-Medicaid Plan)SM may be a good choice for you.

Who is this program for?

The MMAI is for people who meet all of the following requirements:

  • Age of 65 or older, or have a disability and age 21 or older
  • Live in Cook, DuPage, Kane, Kankakee, Lake or Will county
  • Eligible for Medicare and Medicaid

Medicare: Learn more about Medicare eligibility External Link to

Medicaid: Learn more about Medicaid eligibility External Link to Medicaid eligibility

How do I get started?

By Phone

Call Illinois Client Enrollment Services to enroll over the phone.
1-877-912-8880 (TTY: 1-866-565-8576)

You can call Monday — Friday, 8 a.m. to 6 p.m. The call is free.

By Mail (Enrollment Form)

You may receive an enrollment form in the mail. Fill out this form and return it to:

Illinois Client Enrollment Services
P.O. Box 1337
Chicago, IL 60690

If you did not receive a form, you can request an enrollment form and additional information by calling 1-877-912-8880 (TTY: 1-866-565-8576).

For additional enrollment information, visit the Illinois Department of Healthcare and Family Services website External Link to Illinois Client Enrollment Services website.


Find a Doctor or Hospital

Use our Provider Finder® to search for doctors and other health care providers near you.

Contact Us

Customer Service representatives wearing headsets
  • 1-877-723-7702
    (TTY 711)
  • We are available seven (7) days a week. Our call center is open Monday-Friday 8:00 a.m. – 8:00 p.m. Central time. On weekends and Federal holidays, voice messaging is available. If you leave a voice message, a Member Services representative will return your call no later than the next business day. The call is free.
  • Need Assistance?