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Our goal is to help you get the best results from your medications at the lowest possible price. This program will help you to:
You are automatically enrolled if you meet the following criteria:
These services are provided by telephone, or in some cases in-person.
What You Can Expect?
It's easy to get started!
If you meet the eligibility criteria above, you will be automatically enrolled in the MTM Program, including CMR and TMR services. You will get a welcome letter that tells you how to schedule a CMR.
There is no added cost to eligible members for this program. You may cancel your enrollment in the MTM program at any time. You may also choose to take part in only certain services you find valuable. Your prescription drug benefits will not change if you do or do not participate in this program.
For more information, or to receive MTM service documents, call the customer or member service phone number on the back of your member ID card. Ask to speak to someone about the MTM Program.
The MTM Program is a service offered to eligible members at no additional cost; this service is not considered a benefit.
Our purpose is to help you get the medicine you need to feel better and live well.
For additional information, click here .
For additional information, please call our Customer Service number at 1-888-285-2249 (TTY/TDD users should call 711). We are open 8:00 a.m. and 8:00 p.m., local time, 7 days a week. If you are calling from February 15 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.