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After You Enroll


Acknowledgment Letter

We will send you a letter within 10 days of receiving your enrollment form.

Verification Letter

You will receive a letter from us within 10 days of your enrollment. The letter will contain several questions to verify your enrollment and if you understand your plan choice.

Confirmation Letter/ID Card

After your enrollment has been approved, we'll send you a confirmation letter with the date your coverage will be effective. You will receive your Blue Cross MedicareRXSM ID card after you receive the confirmation letter.

Welcome Kit

About two weeks after you get your ID card, you'll receive your Welcome Kit. It will include your Evidence of Coverage. It tells you what you need to know about being a member of Blue Cross MedicareRx.

Your Protections in this Plan

Blue Cross MedicareRx agrees to stay in the program for a full year at a time. Each year, the plan decides whether to carry on for another year. Even if Blue Cross MedicareRx leaves the program, you will not lose Medicare coverage.

Guidelines for Disenrollment

Disenrollment from Blue Cross MedicareRx means ending your membership. Disenrollment can be voluntary or involuntary. We are not allowed to ask you to leave the plan because of your health.

Voluntary Disenrollment

You can leave the Plan and join another Medicare prescription drug plan, Medicare Cost Plan, or Advantage Plan available in your area. It will take some time for your prescription drug coverage to end and your new prescription drug coverage to begin. Refer to your Evidence of Coverage for more information.

To voluntarily disenroll:

  • You must choose to leave the Plan.
  • You must provide a signed written notice to Blue Cross MedicareRx (or, if enrolled through your employer group, the employer group must provide Blue Cross MedicareRx with the request to disenroll you).
  • Call 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. If you are hearing or speech impaired, please call 1-877-486-2048.

Involuntary Disenrollment

Blue Cross and Blue Shield of Illinois (BCBSIL) must disenroll an individual from Blue Cross MedicareRx in the following cases:

  • The individual moves out of the plan's service area and becomes ineligible to be an enrollee of Blue Cross MedicareRx.
  • The individual loses entitlement to Medicare.
  • The individual dies.
  • The individual fails to pay any premiums or late enrollment penalty.
  • The individual enrolls in a different Medicare Advantage, Medicare Advantage Prescription Drug Plan, or stand-alone Medicare Prescription Drug Plan.
  • The Blue Cross MedicareRx contract is terminated or Blue Cross and Blue Shield of Illinois discontinues offering Blue Cross MedicareRx in any portion of the area where it had previously been available.
  • The individual intentionally misrepresents information to Blue Cross and Blue Shield of Illinois regarding reimbursement for third-party coverage.