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Blue Cross Blue Shield of Illinois (BCBSIL) members have access to a full range of behavioral health care services, including:
You must request preauthorization from BCBSIL for behavioral health service benefits, when preauthorization is required. Behavioral health services requiring preauthorization before the initiation of services are: acute inpatient care, residential treatment centers (RTC), partial hospital programs (PHP), intensive outpatient programs (IOP), Applied Behavior Analysis (ABA) services, outpatient electroconvulsive therapy (ECT), and a small number of psychological or neuropsychological testing.
Requesting preauthorization before required behavioral health services gives BCBSIL the chance to help you get the most from your health plan benefits. To ask for preauthorization, call 1-800-325-0320.
Outpatient care management services are available on a voluntary basis. Call 1-800-325-0320 to speak with a licensed behavioral health staff professional.
To search for an independently contracted and licensed behavioral health professional or physician in your area: