Who is this program for?

You can join Blue Cross Community Family Health Plan if :

  • You are enrolled in the Illinois Medicaid program and part of the All Kids, FamilyCare or Moms & Babies programs.
  • -OR-
  • You qualify for Medicaid as defined by the Affordable Care Act (ACA) by having a monthly income less than 138% of federal poverty level.

You must also meet these requirements:

  • You live in Cook, DuPage, Kane, Kankakee, Lake or Will counties. You can be homeless and still apply.
  • You are a U.S. citizen or legal immigrant.
  • You are between the ages of 19 and 64.

You cannot enroll in the Plan if:

  • You qualify for Medicare in addition to Medicaid.
  • You are part of the Spend Down Program.
  • You have Third Party Liability (TPL).
  • You have been convicted of certain felonies.
  • You violated probation or parole.
  • You refuse to have a job or work with Child Support Enforcement.
  • You do not provide the information needed to determine your eligibility.

How do I get started?



To begin online enrollment, visit the Illinois Client Enrollment Services website . On this site, you can choose a health plan and pick a primary care provider (PCP).

By Phone

By Phone

To enroll over the phone, call Illinois Client Enrollment Services. The call is free.. 1-877-912-8880 (TTY: 1-866-565-8576)

You can call Monday – Friday, 8 a.m. to 7 p.m.

Use our Provider Finder® to search for doctors and other health care providers near you.

  • 1-877-860-2837 (TTY/TDD 711)
  • 8 a.m. to 8 p.m. Central Time
    Monday through Friday