For Members

If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.

You can also send us a secure message in Blue Access for MembersSM.

Media Contacts

If you are a member of media with questions, please contact:

Colleen Miller at 312-653-6904

Email Colleen

Brief Service Interruption

Jan. 27, 2021

We’re making changes on a few of our Blue Cross and Blue Shield of Illinois (BCBSIL) websites and member tools on:

Saturday, January 30, 2021, 7 p.m. CT – Sunday, January 31, 2021, noon CT

Many of our services and partner services won’t be available during this short period of time, including:

  • Blue Access for MembersSM (BAMSM)
  • Blue Access for EmployersSM (BAESM)
  • Blue Access for ProducersSM (BAPSM)
  • BCBSIL Mobile App

We’re sorry for any inconveniences and thank you for your patience.