For Members

If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.

You can also send us a secure message in Blue Access for MembersSM.


Media Contacts

If you are a member of media with questions, please contact:

Colleen Miller at 312-653-6904

Email Colleen

EyeMed Data Incident

Nov. 20, 2020

On September 28, 2020, EyeMed, a vendor of Blue Cross and Blue Shield of Illinois (BCBSIL) informed BCBSIL that an unauthorized individual gained access to the EyeMed enrollment mailbox. This situation impacts certain BCBSIL members who currently have or previously had EyeMed for their vision plan.

Please visit EyeMed Learn more about third-party links for more information.