For Members

If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.

You can also send us a secure message in Blue Access for MembersSM.


Media Contacts

If you are a member of media with questions, please contact:

Colleen Miller at 312-653-6904

Email Colleen

Magellan Data Incident

Jul. 02, 2020

On June 2, 2020, Magellan, a vendor of Health Care Service Corporation (HCSC), informed HCSC that information for some Employee Assistance Program and behavioral health services members was accessed from Magellan’s email system as a result of ransomware.

More information about this incident can be found on Magellan’s website Learn more about third-party links. Members should direct their questions to Magellan at 888-451-6558.