If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.
You can also send us a secure message in Blue Access for MembersSM.
If you are a member of media with questions, please contact:
Colleen Miller at 312-653-6904
Magellan Data Incident
On June 2, 2020, Magellan, a vendor of Health Care Service Corporation (HCSC), informed HCSC that information for some Employee Assistance Program and behavioral health services members was accessed from Magellan’s email system as a result of ransomware.
More information about this incident can be found on Magellan’s website . Members should direct their questions to Magellan at 888-451-6558.