For Members

If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.

You can also send us a secure message in Blue Access for MembersSM.

Media Contacts

If you are a member of media with questions, please contact:

Colleen Miller at 312-653-6904

Email Colleen

Presence Medical Centers Return to BCBSIL Network

Feb. 16, 2018

Chicago, IL — Blue Cross and Blue Shield of Illinois (BCBSIL) and OSF HealthCare reached an agreement to add OSF's recently acquired medical centers in Danville and Urbana to the BCBSIL network.

This agreement focuses on improving the quality of care and health outcomes at the newly named OSF Heart of Mary and OSF Sacred Heart Medical Centers. If you're a member who received care at those hospitals on or after Feb. 1, 2018, your claims are considered "in network."

If you have questions about your coverage, you can call the Customer Service number on the back of your member ID card or call us at 877-246-9957.