For Members

If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.

You can also send us a secure message in Blue Access for MembersSM.


Media Contacts

If you are a member of media with questions, please contact:

Colleen Miller at 312-653-6904

Email Colleen

Create a Stronger Password for Blue Access for MembersSM (BAMSM)

Feb. 01, 2018

Blue Cross and Blue Shield of Illinois cares about your security. To help keep your personal information safe, we've updated our password requirements. The next time you log in, you may be asked to create a stronger password. Stronger passwords help keep identity thieves from accessing your personal information.

Stronger Password Guidelines

Your new password must follow these guidelines:

  • Include 8 to 20 characters
  • Include a mix of at least 3 of the following: uppercase letters, lowercase letters, numbers or symbols.
  • Not include repeating characters (e.g., “aaa111”)
  • Not include sequential letters or numbers (e.g., “abc123”)
  • Is different than your last 6 passwords.

Log in to BAM and change your password (under Settings, User Profile).