Media Contacts

If you are a member of media with questions, please contact:

Dana Holmes at 312-653-1266

Email Dana


Colleen Miller at 312-653-6904

Email Colleen


For all other questions,
please call 800-654-7385.

Hurricane Matthew Impacts Prime Specialty Pharmacy

Oct. 06, 2016

Prime Specialty Pharmacy, which provides specialty pharmacy medications to some of our members, is closing its Orlando, Fla., facility due to Hurricane Matthew. Prime Specialty plans to reopen on Saturday, Oct. 8. Prime has attempted to ship prescription refills early to members who may be impacted by the storm closure. However, if you are impacted by the storm and need a prescription refill or other assistance, please call Prime Specialty Pharmacy at 877-627-6337. Read more about your BCBSIL benefits during natural disasters.