For Members

If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.

You can also send us a secure message in Blue Access for MembersSM.

Media Contacts

If you are a member of media with questions, please contact:

Dana Holmes at 312-653-1266

Email Dana

Colleen Miller at 312-653-6904

Email Colleen

Identity Protection Services Available in 2016

Jul. 14, 2015

The safety and protection of our members' health and personal information is a top priority. Blue Cross and Blue Shield of Illinois (BCBSIL) continues to evaluate additional security measures to enhance our robust information security program.

Starting Jan. 1, 2016, BCBSIL will offer identity protection services to all eligible BCBSIL members.

This protection offer can provide our members peace of mind about the security of their personal and financial information. All eligible BCBSIL members can opt-in to receive these services provided by a leading identity protection company and will include:

  1. Credit monitoring — Monitors activity that may affect credit
  2. Fraud detection — Attempts to detect potentially fraudulent use of identity or credit
  3. Fraud resolution support — Assists members with issues that arise in relation to credit monitoring and fraud detection

We will have more news for eligible members on this new service in the coming months. In the meantime, to learn more, visit the Blue Cross and Blue Shield Association's website.