If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.
You can also send us a secure message in Blue Access for MembersSM.
If you are a member of media with questions, please contact:
Dana Holmes at 312-653-1266
Colleen Miller at 312-653-6904
Anthem Data Breach – Notice to Impacted Members
View Notice to Impacted Members .
Blue Cross and Blue Shield of Illinois (BCBSIL) has confirmed that some members were affected by Anthem's data breach.
Our early report suggests personal information about some BCBSIL members included a combination of name, address, member ID, date of birth, Social Security number and email address. Only a small percentage of affected members had their Social Security numbers exposed.
You will receive notice by mail if your data was affected.
Please note that even though Illinois is not one of the 14 states listed on the AnthemFacts.com home page as being affected by this data breach, impacted BCBSIL members are eligible for Anthem's credit monitoring and identity repair services.
Anthem has said it will offer 24 months of credit services to all current and former BCBSIL members affected by its data breach. These services are available now.
For details, visit AnthemFacts.com . You can also call Anthem toll-free at 877-263-7995.