If you’re not a member of the media, please call 800-654-7385 to be directed to the appropriate area.
You can also send us a secure message in Blue Access for MembersSM.
If you are a member of media with questions, please contact:
Dana Holmes at 312-653-1266
Colleen Miller at 312-653-6904
New Information on Anthem Data Breach
Blue Cross and Blue Shield of Illinois (BCBSIL) has confirmed that some members were affected by Anthem's data breach.
Our early report suggests information about members, including member IDs, addresses, birth dates and phone numbers, were affected. Medical and credit card information were not exposed. A small percentage of these affected BCBSIL members had their Social Security numbers exposed.
You will receive notice by mail if your data was affected. That letter will be mailed in the coming weeks.
Anthem has said it will offer 24 months of credit services to all current and former BCBSIL members affected by its data breach. These services are available now.
For details, visit AnthemFacts.com . You can also call Anthem toll-free at 877-263-7995.