Behavioral Health Services
Behavioral health services can help those facing mental health conditions, substance abuse or a behavioral health crisis.
The type of service you might need depends on your personal situation call Member Services at 1-877-860-2837 (TTY/TDD 711) and we can help you find out what services are covered. You do not need a referral for a provider that is in our network.
What is covered?
Some of the covered services we offer include:
- Community-based alcohol or drug treatments
- Community-based behavioral health services
- Behavioral Health Mobile Crisis Response services
What is not covered?
Examples of services this plan does not cover are:
- Experimental procedures or non-drug therapies
- Services from non-licensed providers
To learn more about behavioral health services and benefits, see the Member Handbook.
If you are experiencing a behavioral health crisis, please call the Mobile Crisis Response hotline at 1-800-345-9049 (TTY/TDD: 711). This is a 24-hour crisis intervention and stabilization service. During a psychiatric or behavioral health crisis, a qualified mental health professional is dispatched to provide a face-to-face screening.