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Blue Care Connection®

Blue Care Connection programs can help you improve your well-being and the quality, cost and transparency of health care by promoting prevention and early detection.

Utilization and Case Management

The Utilization and Case Management programs are supported by health care professionals, including doctors and nurses who can help you understand your benefits and identify health care resources.

Blue Care Advisors

Registered nurses reach out to members at moderate risk to engage them in our Condition Management programs. Blue Care Advisors can also help before hospitalization and while you are recovering. They can also help you understand how to manage chronic conditions, such as diabetes, asthma, coronary artery disease, migraines, and hypertension, to name a few.

Contact a Blue Care Advisor at 1-877-238-5951. Press 1 to indicate you are a member and when prompted, say "Blue Care Advisor," or press 3.

24/7 Nurseline

We know that your health doesn’t always follow a 9 to 5 schedule. That’s why our nurses are on call 24/7 to answer your health questions and offer medical advice. You can also learn about more than 1,000 health topics over the phone with our audio library system. If you have any health concerns or questions, call the 24/7 Nurseline at 1-877-238-5951 and follow the prompts.