Important Information About Your Blue Access for MembersSM Account and Fitness Program Accounts
Blue Access for Members
If you elected to continue your medical coverage through Blue Cross and Blue Shield of Illinois for 2012, you should have received a new medical ID card in the mail towards the end of December or early January. The new medical ID card you received will have a new Subscriber ID number as well as a new group number. Please make sure you present your new medical ID card to all medical providers and/or pharmacies to ensure 2012 claims are processed correctly.
As a result of the change in Subscriber ID and Group Number, re-registration for the online Blue Access for Members website, will be required in order to access your 2012 benefits information and claims activity. This new account will require a new User Name and Password. To view your 2011 benefits information and claims activity, you should use your old User Name and Password.
Fitness Program
Existing Fitness Program Participants:
Due to the change in Subscriber ID and group numbers, you will be required to re-register for the Blue Cross and Blue Shield Fitness Program. If you were registered for the Fitness Program on 12/31/2011, and wish to continue participation, we are pleased to inform you that you may re-register and request the waiver of the registration fee. In order to make this request you must call the Fitness Program customer line at 888-762-BLUE (2583), where a representative will verify prior enrollment, re-enroll you and waive the registration fee. You will need to have your Fitness Program membership number available when you speak with the representative.
New Fitness Program Participants:
In a world where life is constantly on the move, people need solutions to fit into their ever-changing fitness schedule. Blue Cross and Blue Shield of Illinois (BCBSIL) just made it easier with the Fitness Program, the latest addition to our suite of health and wellness features.
The Fitness Program offers BCBSIL members and their covered dependents (age 18 and older) unlimited access to a network of fitness centers nationwide for a one-time $25 enrollment fee and low $25 monthly membership fee.*
To register online, log in to Blue Access for Members with the User Name and Password linked to your new subscriber ID and group number. Once logged in, click on the Fitness Program icon under "Quick Links." You may also call 888-762-BLUE (2583) to enroll by phone.
If you have any questions, please contact Blue Cross and Blue Shield at 800-535-9825 where representatives are available to assist you Monday through Friday, 7 a.m. – 7 p.m. CT.
* The one-time enrollment fee and monthly membership fee for the Fitness Program are both subject to applicable taxes.
