Application Tracker

Track Your Application Status

Need answers now?

Find application status and more

Starting 3/3/2014, if you provided an email address with your application, you should have received an email with instructions on how to track your enrollment. Please refer to that email for your case number and tracking number and enter it below.

  • Applications typically take about 5-10 business days to process.
  • ID cards are mailed 3-6 business days after your application is processed.
  • Even with your ID card in hand, your coverage is not active until you have made a full payment of your first month's bill.

Get answers to frequently asked questions pdf

What you can expect...

  • Welcome Call
    • A personal welcome call from one of our specialists will help you get the best value from your new benefits.
  • ID Card and Fulfillment Kit
    • In addition to your ID card, you'll receive important information about your coverage.
  • Online Member Account
    • As soon as it's available, you'll receive instructions on how to setup your online member account.