If your prescription benefit plan is administered by Caremark Inc., you can visit Caremark's customized Web site for State Farm to obtain information about your primary drug list and drug interactions, view your prescription history, obtain drug cost estimates, locate a participating retail pharmacy and much more.
For general questions about your prescription benefit coverage through Caremark please call Caremark at (800) 388-2058. A Caremark Customer Service Representative is available 24 hours a day, 7 days a week. For those plan participants with hearing loss requiring TTY assistance, please dial toll-free (800) 231-4403.
If your prescription benefit plan is administered by Prime Therapeutics, you can visit Prime's customized Web site to obtain drug cost estimates, locate a participating retail pharmacy, obtain forms, and much more.
For general questions about your prescription benefit coverage through Prime Therapeutics, please contact the Group Medical Plan at (888) 652-4013. A customer service representative is available to assist you from 7:00 a.m. to 11:00 p.m., weekdays and from 7:30 a.m. to 8:00 p.m. weekends, Central time. Agents and pharmacists are also on call after hours for urgent assistance.
