Prescription Drug Coverage

Caremark Inc.

If your prescription benefit plan is administered by Caremark Inc., you can visit Caremark's customized website  for State Farm to obtain information about your primary drug list and drug interactions, view your prescription history, obtain drug cost estimates, locate a participating retail pharmacy and much more.

For general questions about your prescription benefit coverage through Caremark please call Caremark at 800-388-2058. A Caremark Customer Service Representative is available 24 hours a day, 7 days a week. For those plan participants with hearing loss requiring TTY assistance, please dial toll-free 800-231-4403.

Prime Therapeutics

If your prescription benefit plan is administered by Prime Therapeutics, log in to Blue Access for Members and go to My Coverage — Prescription Drugs to access the Prime Therapeutics site. There you can:

  • Search for prescription drugs
  • Find a pharmacy
  • Order refills online
  • View formulary status
  • Download forms and brochures

For general questions about your prescription benefit coverage through Prime Therapeutics, please contact the Group Medical Plan at 888-652-4013. A customer service representative is available to assist you 24 hours a day, 7 days a week with prescription drug benefit questions. Agents and pharmacists are also on call after hours for urgent assistance.

Using the Mail Service Prescription Drug Benefit Program 

View Prime Therapeutics Frequently Asked Questions