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Important Phone Numbers
Group Medical Customer Service Unit (including Prime Therapeutics) 888-652-4013 Monday – Friday
7:00 a.m. to 7:00 p.m., CST

Prime Therapeutics:
24 hours a day, 7 days a week

Caremark Prescription Drug Customer Service Unit

800-388-2058 24 hours a day, 7 days a week
State Farm Human Resources Service Center (HRSC) 877-272-1999 December to September:
Monday – Friday
7:00 a.m. to 6:15 p.m., CST


October to November:
Monday – Friday
7:00 a.m. to 7:00 p.m., CST

Ceridian Benefits Services, Inc. 866-881-3189 Monday – Friday
7:00 a.m. to 7:00 p.m., CST