Small Group Answer Line: 1-866-726-2767.

Our Full Service Units are still the points of contact for specific benefit questions, or specific questions regarding membership or claims, as permissible under HIPAA Privacy regulations. Of course, our Web site still provides substantial information and tools for you, including downloadable versions of many of our forms. Producers who utilize a General Agent should continue to contact their General Agent for assistance with questions and status updates.

Another way Blue Cross and Blue Shield of Illinois continues to strive to provide exceptional customer service.

Other important phone numbers